FAQ
Do you take payment
out of escrow?
No, payment is due at the time of service. We accept all major forms of payment and charge no card processing fees. We also offer deferred payment terms for a 10% fee. This means payment is due in 60 days or at the end of the agreement.
How do we pay?
We use QuickBooks to digitally invoice and can accommodate split invoices or multiple payers when requested.
How long are your terms?
60 days are our standard terms.
How much is it if I need more time after 60 days?
It goes down to 1/3 of the initial term amount monthly. A $3000 contract would be $1000 a month.
If my property sells the first week,
it is prorated?
We do not prorate, as is industry standard. The bulk of the expense is related to the planning, transport, installation, and removal labor.
Do you require a deposit?
No, we are happy to hold a tentative staging date once a proposal has been accepted. We require a contract to be completed to confirm all bookings.
Will you stage my listing if it’s occupied with kids and pets?
Yes, we will! We have staged hundreds of family properties and can make your lived-in home look like a model home. Clients are responsible for any loss or damage while their property is staged. Additional protection to cover staging damage is available if this is a concern.
How soon can you stage it?
It’s not unheard of for us to preview a vacant listing on a Monday and stage it on a Wednesday. We have the teams, trucks, and 8000+ SF of Inventory and resources. We can often accommodate quick turnarounds and understand the fast-paced nature of the industry.
What if you damage the property while staging?
We carry liability and workers comp insurance and can proudly say we’ve never made a claim in 11 years. Our team is experienced and are well-trained. We are properly insured, so you can have peace of mind when working with Heather’s Houses.
Can I sit on the staging furniture?
Yes, the purpose of staging is to invite Buyers to linger and experience all your property has to offer. Staged listings show better because they enhance the buyer’s experience by creating inviting and memorable spaces. We help buyers see your property’s potential.
Furniture and home decor completely changed the look and feel of the house. It definitely helped bring people in and sell the home quicker.
After we emptied our house they came and created an attractive appearance with furniture, art and decorative touches in a half day. The colors and arrangement of furnishings shows the house off well.
I have a vacant, mid-century modern listing in Auburn. Heather met with myself and my client, she communicated the whole procedure with us, gave us tips and ideas & followed up with every single item she mentioned and then some. She went above and beyond to provide links, recommendations and contacts we may need. She is professional, patient, knowledgeable and kind, all before staging the property! We are so pleased with the staging, it highlights and elevates the style of the home perfectly. I will continue to partner with Heather’s Houses in my future business.